// the find
Estvexx/helpdesk-system
🎫 Sistema de gestão de tickets de suporte informático desenvolvido em C, com listas ligadas, persistência em ficheiros binários e relatórios estatísticos.
A C console application for managing IT support tickets, built as a university assignment. Uses linked lists in memory with binary file persistence. Portuguese-only interface and documentation.
Clean module separation across files (tickets, users, history, persistence, UI as distinct units). Binary file persistence with an audit log is a reasonable choice for a low-dependency C project. Makefile build is straightforward and works on both Linux and Windows. Report generation to text files is a practical feature for the scope.
Zero stars, no real users, no tests — this is student coursework, not production software. The README is a template with placeholder text ('Breve descrição do que o projeto faz'). Binary file persistence means no portability between platforms and no easy inspection or repair of data corruption. Credentials stored as 'admin'/'admin' with a forced-change prompt is the bare minimum and the implementation details around actual password storage are unknown from the outside.